Our policies were last updated on September 1, 2023.

Terms of Use

This website is operated by Luminos Software SRL, registered at the Commercial Registration Office, Romania under the number J12/68/13.01.2015.

Luminos Software SRL
Strada Garii, Nr. 21,
Liberty Technology Park Cluj,
Romania 400267.

Your access to and use of the site (“Site”) is subject to the following terms and conditions, as well as Romania law. Your access to the Site is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. By accessing, browsing, and using the Site, you accept, without limitation or qualification, these Terms and Conditions of Use.

Luminos Software maintains the right to modify these Terms and Conditions of Use and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms and Conditions of Use.


You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

  • Use the Site to commit a criminal offence or to encourage others to engage in any conduct which would constitute a criminal offence or give rise to civil liability;
  • Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic, or otherwise unlawful content;
  • Use the Site to impersonate other parties or entities;
  • Use the Site to upload any content that contains a software virus, “Trojan Horse” or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site;
  • Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship;
  • Alter, damage, or delete any content posted on the site;
  • Disrupt the normal flow of communication in any way;
  • Claim a relationship with or represent any business, association, or other organization with which you are not authorised to claim such a relationship or represent;
  • Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
  • Post any material that infringes upon or violates the intellectual property rights of another; or
  • Collect or store personal information about others.

Termination of use

Luminos Software may, in its sole discretion, terminate or suspend your access to and use of this Site without notice and for any reason, including for violation of these Terms and Conditions of Use or for other conduct which Luminos Software, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorised to access the Site, and Luminos Software will use any means possible to enforce this termination.

Other site links

Some links on the Site lead to websites that are not operated by Luminos Software. Luminos Software does not control these websites nor do we review or control their content. Luminos Software provides these links to users for convenience. These links are not an endorsement of products, services, or information, and do not imply an association between Luminos Software and the operators of the linked website. When you select a link to an outside website, you are subject to the terms and conditions of the owner/sponsors of that outside website.


You agree to defend, indemnify, and hold harmless Luminos Software and all of its employees and agents from any and all liabilities incurred in connection with any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys’ fees and costs. You agree to cooperate fully in the defence of any such claim. Luminos Software reserves the right to assume, at its own expense, the exclusive defence and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the written consent of Luminos Software.

Disclaimer of warranty

You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither Luminos Software nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site are provided to you “as is”, without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose or use, or currency.

Limitation of liability

In no event will Luminos Software or its employees be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages.

Privacy Policy


Luminos Software is dedicated to protecting your privacy. This Privacy Policy (herein the “Policy” or “Privacy Policy”) applies to the site (“Site”) and administers the ways we collect, process, share, transfer, secure and store your Personal Information. The Policy explains how Site visitors and customers can exercise their right to access, restrict for processing, object, erase, use, transfer, withdraw consent, file complaints or rectify their Personal Information that was of their own free will submitted to us.

As used in this Privacy Policy, “Personal Information” means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, phone number, title, and other personally identifiable information.

Last updated: September 1, 2023.


Luminos Software SRL, a company incorporated in Romania, with commercial registration number J12/68/13.01.2015 and registered offices located at Strada Garii, Nr. 21, Liberty Technology Park Cluj, Cluj-Napoca, 400267, Romania, (“”, “Luminos Software”, “us”, “we”, or “our”) works to guarantee that the Site and ecosystem constitute a safe environment for both Site users and customers (“Customers”, “you”). We need to collect, process and store some Personal and Navigational Information (as defined below) in order to provide you with an ability to view the Site content, submit contact requests or job applications.

When you browse the Site, submit contact requests or job applications, you give consent and fully agree to the Policy under which Luminos Software collects, processes, uses, stores, shares, transfers, and discloses Personal Information. If you do not agree with the points stated in this Policy, you should not browse the Site or submit your contact requests or job applications.

We consider your personal privacy as a matter of great importance. We collect your Personal Information only with your consent; we only collect the minimum amount of Personal Information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Policy describes.

Please note that you may choose not to provide us with your Personal Information. If you choose so, you will still have access to many of the Site’s web pages, however, you may be unable to access certain options and services that we offer only to users who have shared their Personal Information.

What personal information we collect and receive

Luminos Software is not established in the European Union, but it occasionally processes Personal Data of those individuals residing in the Union, who browses the Site, submits contact requests or job applications and performs other activities, which result in supplying us with some Navigational and Personal Information. Luminos Software does not intentionally collect, and the Site visitors should not provide any information about your medical or health condition, race and ethnic origin, political opinions, religious and philosophical beliefs, as well as bank account information, TAX and passport numbers, driver’s license or other similar personal identifiers.

Information you submit

When you fill out our contact form, we may collect personally-identifying information (“Personal Information”, “Personal Data”) including, but not limited to; your name, your surname, email address(es), telephone number(s), and information related to the business you represent. Since you will actively submit this information to us, you will know precisely what data we collect through the Site.

When you apply for one of the Luminos Software vacancies, you of your own free will provide us with your Personal Information. The Personal Data includes your first and last name, email address, your current country of residence, Skype ID and telephone number. You may also submit your CV and provide links to your publicly available social media or other professional community accounts, such as LinkedIn, Facebook, Twitter, and others. You may also provide us with some additional Personal Information during one of the steps of our recruitment process: telephone call, email communication, an interview, or via any other communication channel and method.

All the information provided during the recruitment process is confidential, and only for the information of the intended recipient. Moreover every work result remains the property of the company. Any usage, publishing or redistribution without the prior written consent of the proper Luminos Software entity is prohibited.

We will keep record of your contact and application requests, related communication and replies, and other information that you on your free will submit to us unless you request its erasure in the order provided by the applicable laws and this Policy.

Information we collect via technology

If you're just browsing the website, we collect the same basic navigational information from your computer or device that most websites collect (“Navigational Information”). This includes but is not limited to: device type, running operating system, browser type, IP address, geolocation, carrier, DMA, ID, language, latitude, longitude, OS, region, start version, id, initial referrer, initial referring domain, referrer, referring domain and the referring domain name. Additionally, we may collect behavioural information about how you use the Site. This includes but is not limited to: your timezone, date and time you visit the Site, actions taken while browsing the information on the Site including the URL clickstream through the Site, which areas or pages of the Site you visit or view, how you interact with Site elements, amount of time you spend browsing the Site, and number of times you return to the Site.

We gather this data automatically through Amplitude intelligence platform, Maxmind tool, Google analytics, Facebook Pixel, LinkedIn Insight Tag, Twitter Ads, and other data-gathering technologies, like cookies, in order to understand how Customers and Site visitors browse and use the Site. This data helps us manage the Site, analyse general online behaviour and usage trends, and provide targeted advertisements.

How we use the information we collect

Luminos Software uses the data it collects only in compliance and according to this Privacy Policy. Therefore, website visitors should read carefully this Privacy Policy and other agreements published on the Site before proceeding with browsing the Site.

Processing of this Personal Information is required to enable Luminos Software to administer the recruiting process, including the set-up of an electronic job applicant HR file, managing your application, organising interviews – in short, the processing is necessary for us to enter into a contract with you. In case of legal proceedings, we will need to process your personal data to establish, exercise or defend us against the legal claim. We may also share your personal data with other Luminos Software group companies and our external recruitment consultants or clients to consider you for future job openings and will retain your data for a limited period of time beyond an unsuccessful application for this purpose. You can object to such use of your data (see below at “Data Subject Rights”).

We use Personal Information we collect from our Site visitors to:

  • Enhance your user experience while browsing the Site
  • Manage the Site’s content and customise it according to the user preferences
  • Manage the Site’s security and conduct investigations of any unauthorised access and use of the Site
  • Distribute personalised marketing information
  • Put together and analyse the statistic data of the Site usage
  • Review your application for the position you applied, as well as other roles if we find that your application may be suitable for other roles
  • Communicate with you during the recruitment and hiring process

Customer feedback, comments and case studies

We publish customer testimonials, feedback and case studies on our Site that we previously acquired consent to do so.

Personal information security

Luminos Software applies different security technologies, guidelines and procedures to ensure complete security, as well as full confidentiality of the Personal Information you provide. We also take measures to avoid unauthorised access to Personal Information and electronic communication systems. Your Personal Information is securely stored on servers and protected from unauthorized usage, leak and exposure.

Processing and sharing your personal information

By accessing or using the Site or otherwise providing information to us, you consent to the processing and transfer of information in and to the countries and territories, which may have privacy laws different from your country of residence. Please note that some of the recipients of your Personal Information referenced above may be based in countries outside of Luminos Software and your country of residency whose laws may not provide the same level of data protection. In such cases, we will ensure that there are adequate safeguards in place to protect your Personal Information that comply with our legal obligations.

Our group companies

Personal Information may be shared across the Luminos Software group in certain circumstances and where lawful to do so, for example with limited members of the human resources department or the IT department, both of which may be working for different Luminos Software entities. Whenever we need to share your Personal Information, we will only do so on a need to know basis and with selected employees and contractors for tasks within their responsibilities. Luminos Software takes appropriate steps to ensure that such personnel are bound by duties of confidentiality with respect to your Personal Information.

Disclosure to third parties

In certain circumstances, we share and/or are obliged to share your Personal Information with third parties outside the Luminos Software group, for the purposes described above and in accordance with applicable data protection laws. These parties will act as controllers of your Personal Information in their own right, and they will be responsible for compliance with applicable data protection laws.

These third parties are:

  • insurances
  • police, public prosecutors
  • external advisors (such as recruiters and professional consultants engaged in the hiring process, legal advisors, accountants)
  • benefits providers
  • travel providers
  • Luminos Software clients

Vendors, consultants & other service providers

Luminos Software may engage other organisations and persons (“Agents“) to perform tasks or provide services to website visitors and may need to share your Personal or Navigational Information with them to provide data, products and services to you or to conduct recruiting process for your job application requests. These tasks and services may include marketing and support activities, analysing different types of data, providing advisory and legal services.

We use third party service providers (e.g. Typeform S.L., FormKeep, Inc., SendGrid, Inc. or work agencies) who provide technical and support services in connection with the application and recruitment process (such as hosting or “Software as a Service”). In providing the services, your Personal Information will, where applicable, be processed by the service provider on Luminos Software’s behalf.

We will confirm for any third party that we use that they can provide sufficient guarantees regarding the confidentiality and security of your Personal Information. We will ensure that any third party complies with our data security standards and international transfer restrictions.

Compliance with the laws

We may disclose your Personal Information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms and conditions / user’s agreement, (c) to protect the security or integrity of the Site, (d) to protect Luminos Software, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Luminos Software reserves the right to disclose Personal Information to public authorities in accordance with a legal liability to perform their duties, such as customs and tax authorities, financial investigation units, judicial administration and other parties if the EU member state allows to exercise such disclosure in the public interest, including protection of your and other people’s safety.

Aggregated or anonymised data

We may also share aggregated or anonymised information with third parties that does not directly identify you.

Links and third party sites

The Luminos Software Site includes links to third-party websites. These websites may offer certain services to end-users. Luminos Software does not take any responsibility for their content, services, administrators, practices and policies, and does not endorse them. Luminos Software also does not bear any responsibility for the privacy of information that you submit on these resources, since this Privacy Policy does not apply to them. We recommend you to familiarise with the Privacy Policy and other legal documents before submitting or sharing any Personal Information with them.

Social media features

The Site incorporates some social media features and widgets. It allows “Share“ - for Facebook, “Tweet“ - for Twitter and “Share“ - for LinkedIn on the Site blog articles pages. These social media features (buttons) may gather some website visitor-related (IP address, page visits) information. The actions connected to the social media features and widgets are covered by the policy of the company which enables them.

Personal information retention

Luminos Software will retain your Personal Information for the period required to fulfil the obligations it took as a Site owner, unless a longer period of time is required by law for tax, legal or other regulatory reasons. Luminos Software will delete all Personal Information at an earliest date per your request.

When you apply for the position via Luminos Software Careers web page or any other third-party website, we are going to store your Personal Information for a reasonable timeframe required to fill the vacancy and will take reasonable steps to notify you via an email about the recruitment process results. If your application is not successful, we will keep your Personal Information for a period of 3 years upon notification that your application was not successful for the purposes of (i) contacting you for future job vacancies and (ii) the establishment, exercise or defense of legal claims. If your application is successful and you commence cooperation with Luminos Software, your Personal Information will be transferred to your personnel file and will be processed for cooperation and HR purposes.

Data subject rights

You have certain rights with respect to your Personal Information as set forth below. Please note that in some circumstances, we may not be able to fully comply with your requests. We may ask you to provide us with additional information in connection with your request. If we need to verify your identity or the nature of your request, we may ask you to provide more details regarding your Personal Information. In such situations, however, we will still respond to let you know of our decision.

To make any of the following requests, contact us using the contact details referred to in the “Contact Us” section of this Privacy Policy.

  • Access: You can request to receive a copy of the Personal Information we hold about you.
  • Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement it. You can also correct some of this information directly from your service account. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
  • Objection: You can contact us to inform that you object to the collection or use of your Personal Information for certain purposes.
  • Erasure: You can request that we erase some or all of your Personal Information from our systems.
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Information.
  • Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
  • Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of such data collection), you have the right to withdraw your consent at any time.
  • Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State.

Access by minors

Luminos Software does not knowingly collect or store any Personal Information from or about children under the age of 18. If you believe a child under the age of 18 has under any circumstances provided us with their Personal Information and data, ask a parent or legal guardian of that child to contact us using the contact details referred to in the “Contact Us” section of this Privacy Policy and request to delete their children’s information from our records.

Changes to the Privacy Policy

Luminos Software may occasionally update this Privacy Policy to reflect customer feedback and changes in our Site. When we post changes to a statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or any changes in the way how Luminos Software will use Personal Information, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification.

User consent

By using Site you consent to the terms of this Privacy Policy and to our processing of Personal Information for the purposes given above as well as those explained where Luminos Software collects Personal Information.

Contact us

For any additional questions or inquiries about the Privacy Policy, please send an email at

Written inquiries can be sent to Luminos Software SRL, Liberty Technology Park Cluj, Strada Garii 21, Cluj-Napoca, Romania 400267.